Privacy Policy

At ESS UTUMISHI, accessible from essutumishi.co.tz, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Identification Information:
    When you voluntarily provide it, we collect your name, email address, and phone number through contact forms or subscriptions.
  • Non-Personal Identification Information:
    We may collect non-personal information such as browser type, device type, IP address, and other technical details when you interact with our website. This information helps us analyze traffic and optimize the user experience.
  • Cookies and Tracking Technologies:
    Our website uses cookies to enhance your browsing experience. Cookies store information about your preferences and pages visited, allowing us to improve website functionality and tailor content to your needs.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Improve Our Website:
    We analyze user interactions to make improvements to our site’s content and design.
  • To Respond to Inquiries:
    Your contact details are used to respond to queries or requests for support.
  • To Personalize User Experience:
    Cookies allow us to remember your preferences and show you relevant information based on your interests.
  • To Communicate with You:
    With your consent, we may send you newsletters or other communications about updates, promotions, or important site changes.

3. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. For example, if you subscribe to our newsletter, we will retain your email until you opt out or request deletion.

4. How We Protect Your Information

We implement security measures designed to protect your personal information:

  • SSL Encryption:
    Our website uses Secure Sockets Layer (SSL) encryption to secure your data during transmission.
  • Data Storage Security:
    We follow industry-standard practices to protect data stored on our servers, including access control and regular system updates.

5. Sharing Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • With Service Providers:
    We may share information with trusted third-party services that help us operate our website (e.g., hosting providers, analytics services) under strict confidentiality agreements.
  • For Legal Compliance:
    We may disclose your information to comply with applicable laws, regulations, or legal processes, including government requests.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. Once you click on such links, you will be redirected to their website. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

7. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access Your Data:
    You have the right to request a copy of the personal data we hold about you.
  • Correct Your Data:
    If any information we hold is incorrect, you have the right to request corrections.
  • Delete Your Data:
    You can request the deletion of your personal data under certain circumstances, such as if the information is no longer needed for the purpose it was collected.
  • Opt-Out of Communications:
    You can unsubscribe from our newsletters or any promotional communications by following the unsubscribe link in the email or contacting us directly.

8. Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how users interact with the site and improve functionality.

Types of Cookies We Use:

  • Essential Cookies:
    These cookies are necessary for the website to function and cannot be switched off in our systems.
  • Performance Cookies:
    These cookies collect information on how you use our site, such as which pages are most visited.
  • Functional Cookies:
    These cookies remember your preferences to enhance your user experience.
  • Targeting/Advertising Cookies:
    If we use third-party advertising on our site, these cookies will track your activity to show you relevant ads.

Managing Cookies:

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of any significant updates by posting the new policy on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

ESS UTUMISHI
Email: [email protected]

Last Updated: 18 September, 2024